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Tenant Services
Our Service Commitment
Pathmeads Residential is committed to providing excellent customer care. As part of Genesis Housing Group we have a Service Commitment leaflet explaining our standards and the levels of service you can expect when you contact us.
To see a full copy of the Service Commitment, click here. It is also available in other formats (on audio tape, in Braille, in large print, and in other languages) - please contact us if you would like one of these, or telephone us on 020 8150 4112.
Charter Mark Award
We recently achieved the Charter Mark standard, which is the government's national standard for excellence in customer service.
For more information about Charter Mark, you can visit their website www.cabinetoffice.gov.uk/chartermark.
If you have any ideas, comments or suggestions about our services, then please contact us.